Trust also plays a major role in shaping a successful design outcome. From the architectural side, Rabin recognises how easy it is to hold too tightly to a vision. “That stranglehold that you want on the project, to control it, is really working against you,” he says. “Trust in the people you’re working with or each other in terms of process to really allow a project to grow.”Determining what you like – and what you don’t – is another essential step, though Ritz acknowledges this can be where clients often feel stuck. One way to overcome this is to reflect on spaces that made you feel inspired and moved, such as restaurants, hotels and museums. She asks clients to think about “the last place you’ve been to where your behaviour shifted or changed and you felt really different and good… That’s something that we’re very interested in. That tells me where a transformation could happen from a spatial and design point of view.”
